leadership dynamics
Introduction
Leaders (these are the people
who are now expected to lead, delegate, motivate and achieve company
goals through leading their teams), must recognize that there
is a role change, expectations and leadership performance. They
need to learn how to strike an effective balance between personal
performance and managing the performance of subordinates. This
program will assist new Leaders to learn and acquire and use
the skills and techniques of leadership.
Learning Objectives
On completing this program,
participants will improve their people and task management skills
and be able to apply practical tactics and strategies in supervising
subordinates and their teams, to achieve results.
Course Contents
• The Role Of Leadership,
The Functions And Responsibilities
• What The Boss Expects Of The Leader
• What The Subordinates Expect Of Their Leader
• Motivation And Morale Building Tactics
• Leading By Example
• Leading And Making The Team Work
• Planning And Organizing People And Time
• Interpersonal Relationship Techniques And Skills
• Communicating With Superiors, Peers And Subordinates
• On-The-Job Training And Coaching To Improve The Work Performance
And Work Attitude Of Subordinates
• Handling Grievances And Problems
• Appraising Performance And Providing Feedback
For Whom
Leaders who are expected
to lead teams effectively, and achieve results.
Method of Instruction
Short lectures, action-learning
workshops with role plays, critique sessions, case studies, video
clips, discussions and visualization exercises.
Duration
14 contact hours (2 days
minimum)
*program timing can be
tailored to meet your requirements
featured articles:
the
hawthorne experiments and employee motivation
what
has teamwork got to do with customer service?
understanding
DISC - how does it help me?
team brainstorming
method
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